24/7 Support 1800-948-9138
Toll Free 1-800-524-4291

Integrated Management Services Inc.

Powered by IMS Wellthcare Inc.


Privacy Policy for Intergrated Management Service Inc.

This privacy policy discloses the privacy practices for www.filipinohealthcare.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
  • Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to ful?ll your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way through trusted gateways.


In order to use this website, a user must ?rst complete the registration form. During registration a user is required to give certain information (such as name and email address).This information is used to contact you about the products/ services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

While our trusted gateways provide encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/ servers in which we store personally identifiable information are kept in a secure environment.


Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1800.524.4291 or via email at info@filipinohealthcare.com

Cancellation & Refund Policy

Intergrated Management Service Inc. (now ICS International Ltd) believes in helping its customers as far as possible, and has therefore a liberal cancellation and refund policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the processing of documents for shipment.

  • Cancellation must be made through email at info@filipinohealthcare.com or by calling our toll free number 1800.524.4291.

  • In case you feel that the services received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

  • In case of complaints regarding our services, you may email us at info@filipinohealthcare.com or call our toll free number 1800.524.4291 or 1800.948.9138.

  • For Automatic Recurring Payment (ARP) a thirty (30) day grace period should be provided before stoppage can be effected. The grace period shall allow our company to transmit the request to our bank partners.

  • After the 30-day grace period and the ARP still persists, refund shall be made to the payor. Payment of refund shall be made through cheque payable to the payor and shall be sent to the address indicated in the subscription form.

Shipping And Delivery Policy

We want to get things to you as quickly as humanly possible. We offer free shipping on all orders.

Our primary shipping service is LBC and Philippine Postal Office. Both are services that take 7-15 days for Metro Manila delivery and up to 20 days outside of Metro Manila. Delivery outside of zone shall be communicated to the specified recipient for possible pick- up in the nearest postal office and or LBC branches.