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Integrated Management Services Inc.

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Procedures - Availments

These are the steps on how to use your health card

In - Patient

STEP 1: Member proceeds to an IWC Accredited Hospital for an admission order and presents his/her IWC Card. STEP 2: For Hospital w/ Medisystem: staff will generate IWC Letter of Eligibility through Medisystem. For Hospitals w/o Medisystem: staff will call IWC Call Center hotlines to secure Letter of Eligibility. STEP 3: Admitted member will be visited by IWC Liaison Officer. STEP 4: For hospitals w/ Medisystem: Hospital staff will generate a Letter of Guarantee through Medisystem upon discharge. For hospitals w/o Medisystem, staff will call IWC Call Center to secure Letter of Guarantee. Member will pay charges in excess of the amount of coverage, if there is any.

Out - Patient

STEP 1: IWC Member proceeds to any IWC accredited clinics for Out-Patient availment. STEP 2: Member presents IWC card to clinic staff. STEP 3: Member may proceed now to an IWC doctor.

IWC - Owned Clinics